No worries. Fast and hassle free exchanges and returns is what we are great at. Just send us a direct message on Instagram or Facebook to start a chat and we will take care of you. Just scroll up and click on Instagram or Facebook to be taken to our pages to send us a message. We monitor these channels Monday-Friday. We do not work weekends or holidays. All chats are usually answered within 24hrs if not before.

When your ring arrives it will need to be charged as they are stored in a sealed black package that does not allow light inside. You can easily test your ring and or charge it by finding a lamp and placing the ring on the bulb for 20-30 seconds. Once you’re done just take the ring to a closet or dark room and you will see it glow.

Orders are processed Monday-Friday. Our shipping department does not work weekends or holidays. 

Orders shipped in the United States will take between 2-7 business days to arrive. 

International deliveries can take anywhere from 10-15 business days. 

Delivery details and tracking information will be provided in your shipping email.

*If a size and color is backordered when you place your order, your order will be held and it will ship once the item(s) are back in stock.

Yes. We work closely with our partners at USPS for our service men and women as USPS is the only carrier that can deliver mail and packages directly to APO/FPO/DPO locations. 

All orders are auto-confirmed via email within 30 minutes of being placed. Please check your promotions/spam folder if you think that you did not receive an email confirmation for your order.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

International deliveries can take anywhere from 8-21 business days.